Shipping policy

We strive to provide you with a seamless and satisfactory shopping experience. This shipping policy outlines important information regarding the shipping process, charges, delivery times, and eligibility for free shipping.

Shipping Destinations: Currently, we only ship within the United States. We apologize for any inconvenience caused to our international customers and hope to expand our shipping capabilities in the future.

Order Processing Time: Once your order is placed, please allow us up to 2 business days to process it. During this time, we will carefully prepare your items for shipment and ensure their quality and accuracy.

Shipping Time: After the order processing period, your package will be shipped to your designated shipping address. Our estimated shipping time is 5-8 business days. Please note that this estimate is based on average delivery times and may vary depending on your location and external factors such as weather conditions and unforeseen events.

Shipping Charges: For orders weighing between 0.01 and 5 pounds, a shipping charge of $4.90 USD will be applied. For orders weighing between 5.01 and 70 pounds, a shipping charge of $19.90 USD will be applied. The shipping charge is calculated based on the total weight of the items in your order.

Free Shipping: We are pleased to offer free shipping on all orders totaling $50 USD and above. If your order meets this minimum requirement, the shipping charges will be waived automatically during the checkout process. Please note that this applies to standard shipping within the United States only.

Order Tracking: Once your package is shipped, you will receive a confirmation email with a tracking number. You can use this tracking number to monitor the progress of your shipment through our website or the designated shipping carrier's website.

Contact: 

Taichi Industiers LLC

Email: [email protected]

Physical Address: 902 Houston Avenue, Pasadena, Texas 77502, United States

Contact Number: +1 302-207-1001